Privacy Policy
Last updated: June 6, 2026
Kim-København operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Kim-København is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other interaction with our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will take priority regarding personal data handling.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
When we refer to “personal information”, we mean information that can identify or be linked to you.
We may collect the following types of personal information:
Contact details such as name, billing address, shipping address, email address, and phone number.
Order and transaction information such as products purchased, returns, and order history.
Payment information such as payment method details (processed securely via third-party providers).
Device and usage information such as IP address, browser type, and interactions with our website.
Communication information such as messages sent to customer support.
How We Collect Information
We collect personal information in the following ways:
Directly from you when you place an order, contact us, or create an account.
Automatically when you browse or interact with our website.
Through service providers such as Shopify, payment processors, and shipping partners.
How We Use Your Information
We use your personal information to:
Process and fulfil orders
Provide customer support
Communicate with you about your order or inquiries
Improve and optimize our website and services
Prevent fraud and ensure security
Comply with legal obligations
We may also use your information to send updates or marketing messages if you have opted in.
Sharing of Personal Information
We may share your personal information with:
Shopify and other technology providers that support our store
Payment providers for secure transaction processing
Shipping and fulfilment partners to deliver your order
Legal authorities if required by law
We do not sell your personal data.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting obligations.
Your Rights (EU Customers)
If you are located in the European Union, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing in certain cases
Request data portability
To exercise these rights, contact us using the details below.
Security
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.
Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised “Last updated” date.
Contact Information
Store name: Kim-København
Company name: Haroun Ouahib
Company address: Steenweg op Mol 66, 2360 Oud-Turnhout, Belgium
Warehouse address: 21 Erhvervsvangen, Årslev, Region of Southern Denmark
Company registration number: 1013869041
Tax registration number: BE1013869041
Email: info@kim-kobenhavn.com
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 11:00 AM – 6:00 PM
Sunday: Closed
We aim to respond to all enquiries within 24 hours.